How Do You Reset A Turtle Beach Headset? – (Updated 2023)

LAST UPDATED: October 18th, 2022 | BY: Stacy Merci

How do you reset a Turtle beach headset?

Turtle beach wireless gaming headset for a great way to fully immerse yourself in a video game on the PS4, Xbox One, or PC. Before moving further you should congratulate you on getting the perfect noise cancelling headphone.

Still if you face problems with your wireless turtle beach gaming headset, like issues with bad audio, the problem in hearing other people through the headset, or issues relating to your gaming system, the first step of troubleshooting you should take, is to restore your headset to the default factory settings to see if that solves your problem. The following article will tell you how to power cycle or reset your turtle beach headset and transmitter.

How to Fix My Turtle Beach Xbox One Headset?

Are you unable to hear sound through the Xbox one headset? Or maybe the mic stopped working, the headset picks up other voices, it keeps buzzing and has bad lag and latency issues? The issue can be easily fixed, it is as easy as connecting your turtle beach stealth.

turtle beach transmitter not working

There are some signs of the Xbox one headset not working and it gets pretty frustrating, when making the whole gameplay experience not so worth it, what is a game without sound or feedback?

What you should know is that a controller connected through Bluetooth doesn’t support attachments such as a headset, if you want to use one on your PC, connect the controller using a wireless adaptor or USB and then connect the headset directly to the controller.

Steps to Factory Reset Turtle Beach Wireless Headset

Step 1. If you have already not downloaded and installed the Turtle beach audio hub on your computer from / pages / audio hub. Click to download the installer associated with the computer type either Windows or Mac. Options will appear to download The Turtle beach audio hub app for iOS and Android devices. The apps work only for a few turtle beach wireless headset models.

Step 2. Connect the turtle beach wireless headset to the computer using a micro USB cable and then launch The Turtle beach audio hub application. The Turtle Beach audio hub automatically detects your wireless headset model and displays information associated with the model. If the Headset model is not detected and you see the screen instead, then try a different micro USB cable to see if your headset gets recognized.

Step 3. Click the ” Restore” beneath the image of your headset on the left side of the screen. A window appears asking if you want to restore your turtle beach wireless gaming headset to the factory default settings. A progress bar appears at the center of the screen showing the progress of the factory reset.

When the factory reset is over, an Update Successful message appears. Click OK to close the dialogue box. The factory reset process is complete and you now need to pair your turtle beach wireless headset with the gaming console to use it.

Power Cycle Headset

  • Unplug the USB transmitter from the console.

  • Press and hold the power button on the headset till you hear the “Powering off” voice prompt.

  • Wait for a few seconds.

  • Plug the USB transmitter back into the console.

What to do When The Headphone Jack is not Working?

When you wonder why my headphones are so quiet then there can be a problem with the headphone jack. When you find yourself in a situation where the headphone jack is not working.

Problems with the headphone jack on smartphones are not as uncommon as you think. It happens to many users and may be very frustrating mainly for those who regularly listen to music and so on.

Here Are The Fixes To Solve The Problem -

  • Make sure your headphones are not broken.

  • Check to see if your smartphone is connected to a different device through Bluetooth.

  • Clean the headphone jack.

  • Check audio settings and restart the device.

If none of the fixes mentioned above work, it means that the problem is not as minor as hoped. If the device is under warranty, the best thing is simply to contact the retailer or manufacturer.

turtle beach headset jack not working

Explain your problem to the company and send it for repair or replacement. This can take some time in some cases but at least it is free. In case the warranty has expired you still have phone insurance.

Make a claim with your provider. The third solution is the worst. You have to get the device repaired by the manufacturer or someone else who knows what he or she is doing. You have to pay to get it fixed but at least you will be able to use the Jack again. Otherwise just opt for a repair of wireless Bluetooth headphones, which also may solve the problem.

Turtle Beach Stealth 600 Xbox one problems

Some problems with their solutions which are commonly faced by the Turtle Beach Stealth 600 Xbox users.

1. If the Turtle Beach Headset is not working properly?

For rectifying the above mentioned problem-

  • Firstly, you need to unplug or disconnect the headset cable from the controller.

  • Then reconnect it firmly to the controller.

  • Ensure that the headset is not on mute settings by checking the headset controls.

  • Increase the audio by going to Settings>Device & Accessories.

  • Select your controller to adjust the audio.

2. When I am not able to hear anything on my Turtle Beach headset?

For this you can try it out on the other controller, as with time there is a possibility that the 3.5mm jack in controller gets busted. In case things do not turn proper still then ensure that the volumes are up on the Xbox and the headset alike.

There could be an underlying mic problem too as there are removable microphones which some of the Turtle Beach headsets offer. They may not be plugged in all the way.

3. When the headset mic is not working….

Some the headsets come with a direct mute button and volume controls which are featured on the headset itself. In this situation, you need to check if you have put the headset on mute accidentally. You also need to ensure that the headset volume for microphone is turned-up.

4. Different modes of Stealth 600

For proper listening with clarity you need to ensure that all the different modes of Stealth 600 are known to you. There are four pre-programmed equalization modes:

  • Signature Sound

  • Bass Boost

  • Bass and Treble Boost

  • Vocal Boost

You should go for minute changes only for overall quality or soundscape. The Stealth 600 is at par with most of the other gaming headsets created in today’s times.

5. How can I connect my Turtle Beach Stealth 600 to my Xbox One?

Some pairing instructions: Stealth 600 for Xbox One

  • You require to press and hold the headset power button till the LED lights show

  • Power-on the Xbox by pressing the power button of the console

  • Now press the pairing button on the Xbox One console

  • You will notice that within few seconds the Console and Headset LESs turn solid

Frequently Asked Questions

Q1. How Do You Reset A Turtle Beach Stealth 500?

Ans: Turn off the headset by pressing and holding the start button for three seconds. Hold the Mic Mute Button down for 10 seconds if the headset is not functioning. The headset will turn off after a short period of time.

Q2. How Do I Reset My Turtle Beach Stealth 700 Headset?

Ans: The blue light will turn off, so push both of these buttons at the same time. Simply press it down for around 10 seconds. It will also reset.

Q3. How Do You Reset A Turtle Beach Stealth 600?

Ans: Please follow these steps to repair the headset:

  • Both the headset and the console should be turned on.

  • On the Xbox console, press and hold the Enroll button till it blinks rapidly.

Q4. How Do You Reset A Turtle Beach Stealth 700 Gen 2?

Ans: At the same moment, press the button. After that, hold. It’s the case. You’ll hold it for a total of 20 seconds. After that, wait 20 seconds. While you’re rebooting, ugh.

Q5. How Can I Reset The Turtle Beach Wireless Headset To Factory Settings?

Ans: Go to and install the software on the Turtle Beach audio hub. Download the installer for your computer’s operating system. The Turtle Beach audio hub app for iOS and Android gadgets will be available to download. Only a few turtle beach wireless headset types are supported by the apps.